Operating System

Minimum display resolution for order entry workstations is 1024 X 768.

Supported operating systems:

  • Windows Vista
  • Windows 7
  • Windows 8.1
  • Windows 10

Note: Windows XP is not supported.

Fingerprint login is supported under both 32 bit and 64 bit operating systems. Fingerprint login is not supported with Remote Desktop Services connections.

Electronic Scales

CannaPOS was developed and tested with the following scale:

  • Citizen CZ1202N, Legal for Trade, Precision Balance, 1200 x 0.01 grams

Patient ID Card Scanning

ID card scanning requires a DYMO CardScan Image Capture (model 1812034) scanner. Feed the card into the scanner, flip the card over, and feed it through again to capture both the front and back of the card.

ID card scanning may also work on standard flatbed scanners. Your experience may be affected by a scanner’s included software. Try your scanner with CannaPOS to verify that it works as you expect it to.

Bar Code Scanning

Any type of bar code scanner that offers a keyboard emulation interface will work with CannaPOS. This means that when a bar code is scanned, the computer sees the scanned data as though it were entered on the keyboard.

32 Bit or 64 Bit?

32 bit and 64 bit operating systems are fully supported and recommended for the current version of CannaPOS.

If you choose a 64 bit operating system you need to be aware of these limitations:

  • All drivers for your POS peripherals, including printers, touch screens and pole displays, must be available for the 64 bit operating system you choose. Confirm driver availability with the hardware manufacturer.

Maximum Number of Users

Windows operating systems have limits on the number of peer-to-peer network users that can connect to the data host computer. Following are the user limits for each listed operating system:

  • Operating System
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Ultimate
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows 8.1
  • Windows 10
  • Maximum Users
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10

A Windows Server operating system is required for more than 10 users.

Using the wrong operating system on the data host computer can cause unexpected workstation disconnections, database damage and data loss.

Receipt Printers

Although CannaPOS supports any type of POS receipt printer that uses a Windows printer driver, we recommend selection of one of the following printers to simplify set up of your system:

  • Epson TM-T88III
  • Epson TM-T88IV
  • Epson TM-T88V
  • Epson TM-U220
  • Epson TM-U230
  • Epson TM-T20
  • Star TSP100
  • Star SP500
  • Star TSP600
  • Star TSP650
  • Star SP700
  • SNBC BTP-2002NP
  • Samsung Bixolon SRP-275
  • Samsung Bixolon SRP-500
  • Any Windows-compatible plain paper full page printer. Your report printer can serve as a backup in the event a receipt printer stops working.

Customer receipt printers must be the same make and model on all workstations because only one customer receipt printing template is available for use on all customer receipt printers. Other POS printers in the system, like prep or delivery dispatch printers, can be a different make and/or model.

Cash Drawers

CannaPOS works with any make or model of printer-connected cash drawer. Purchase a cash drawer designed to work with your POS printer. Depending upon the printer selected, one or two cash drawers may be used for each printer.

Cash drawers connected directly to a computer with serial, parallel or USB ports are not supported.

Reliability and Recovery

You can make your point of sale system more reliable and make recovery much faster with two inexpensive, simple steps:

Install an Uninterruptible Power Supply (also called a UPS or battery backup) for each computer, then connect computers, printers, displays and network equipment to the battery-protected outlets. A UPS protects against damage caused by power fluctuations and power failures.

Copy backup data onto removable media or use an online backup service every day. When you have a data backup you can quickly restore good data to fix database damage or replace a failed database server computer by moving the database to another computer on your network.

Additionally, using a RAID hard disc system that provides storage redundancy on the database server computer can prevent a full hard drive failure, giving you time to fix a drive problem.